Shipping Policy

Made-to-Order Production

All of our products are made on demand. Once you place an order, your item is created specifically for you.

Because of this, please allow 1–3 business days for production before your order ships.

This intentional approach helps reduce overproduction and waste while ensuring every piece is freshly made.

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Shipping Times

After production is complete, shipping times vary based on your location:

• United States: 3–7 business days

• International: 7–21 business days

Shipping times are estimates and may vary due to carrier delays, customs processing, or peak seasons.

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Order Tracking

Once your order ships, you will receive an email with tracking information automatically.

Tracking updates may take 24–48 hours to appear after shipment.

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Shipping Rates

Shipping costs are calculated at checkout based on your location and order details.

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Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes imposed by your local government. These charges are not included in the item price or shipping cost and are the responsibility of the customer.

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Incorrect Address

Please ensure your shipping address is entered correctly at checkout.

We are not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.

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Lost or Delayed Packages

Once an order has been shipped, responsibility for delivery lies with the carrier. If your package appears lost or significantly delayed, please contact us and we will assist in resolving the issue where possible.

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Damaged Shipments

If your item arrives damaged, please contact us within 7 days of delivery with clear photos so we can assist you according to our Return Policy.